Five minutes, once
Hired Aura is not a normal app. It has no window sitting on your desktop, no icon in your taskbar, and no entry in Alt-Tab. That is the entire point — but it does mean the first thing to learn is where it actually is.
Look for a small teal dot in your system tray, next to the clock. On Windows you may need to click the ^ arrow to show hidden icons — Windows hides new tray icons by default. Drag it out to keep it visible.
Hover it and it says “System Utility”. Right-click for the menu: show or hide the assistant, start a practice run, open settings, restart, or quit.
This is deliberate, and worth understanding before you decide whether the product is for you.
The tray is visible in a screen share. So is the process list, the taskbar, and the Alt-Tab switcher. A branded icon with our mascot sitting next to your clock would announce exactly what you are running to everyone on the call — which would defeat the feature you installed the app for.
So the tray icon is a nondescript dot, the process is named SystemUtility, and
the tooltip reads “System Utility”. Our branding appears only inside the app's own windows,
which are excluded from capture. You will see the logo in Settings and the setup wizard; you
will not see it anywhere the operating system might put it on screen.
A generic name is not invisibility. Anyone with access to your machine — or any monitoring or proctoring software installed on it — can see the process running, whatever it is called. The capture exclusion protects the overlay window in a screen share. It is not a defence against software that inspects your computer, and it is not a guarantee. Run the built-in stealth test on your own machine before relying on it, and read the Terms.
The setup window opens on first launch. If you close it, reopen from the tray icon: right-click → Setup & Settings.
Either sign in with your Hired Aura account under Account, or add your own OpenAI and Deepgram keys under API Keys. Keys are verified before they are saved, so a typo surfaces there rather than mid-interview.
This is what separates a useful answer from a generic one. Every answer is built from your actual roles, projects and numbers — with no resume, it has nothing to work with.
It hides the overlay, captures your screen, shows the overlay, captures again, and compares the two. If the panel appears in the second capture, it tells you plainly that stealth is not working on your machine. Do this before you rely on it.
Run a practice round before anything real. It teaches you the keyboard shortcuts while nothing is at stake, and shows you how the answers read.
The overlay stays hidden until you ask for it. Everything is driven by keyboard, because reaching for a mouse mid-answer is the most obvious thing you can do on camera.
All of these work while another app has focus. Remappable in Settings → Shortcuts.
| Shortcut | What it does |
|---|---|
| Ctrl+Shift+Space | Start or stop listening |
| Ctrl+Shift+H | Show or hide the overlay |
| Ctrl+Shift+P | Panic hide — everything disappears immediately |
| Ctrl+Shift+S | Read the screen and answer what's on it |
| Ctrl+Shift+C | Copy the current answer |
| Ctrl+Shift+R | Regenerate the answer |
| Ctrl+Shift+M | Cycle size: full → compact → dot → hidden |
| Ctrl+Shift+T | Show or hide the live transcript |
| Ctrl+Shift+O | Raise the overlay opacity |
| Ctrl+Shift+↑ / ↓ | Scroll the answer |
| Ctrl+Shift+1 / 2 / 3 | Answer style: concise, detailed, STAR |
| Ctrl+Shift+N | New session — clears the transcript and answers |
| Ctrl+Shift+Q | Emergency quit. Reserved and not remappable, so there is always a guaranteed way to close the app even if the tray icon is missing. |
On Windows, click the ^ arrow next to the clock to show hidden icons, then drag the teal dot onto the visible part of the tray so it stays there. If it is not in the hidden tray either, the app is not running — launch it again.
Right-click the tray icon → Restart Assistant. That is a clean restart, not a force quit. If the tray icon has gone entirely, press Ctrl + Shift + Q to quit and launch again.
Live mode needs your computer's audio output, which usually means wearing headphones. Without them, the interviewer's voice reaches your microphone as well, both channels carry both voices, and the app cannot tell who said what.
Some GPU configurations, remote desktop sessions, and virtual machines prevent capture exclusion from working. If the test fails, the overlay will be visible to anyone you share your screen with. Do not use live assistance on that machine.