Terms of Service
Last updated 21 August 2026
These terms are an agreement between you and Surefire Studios ("we", "us") covering the Hired Aura desktop application, the hiredaura.com website, and any related services (together, the "Service"). By creating an account, installing the application, or paying for a subscription, you agree to them. If you do not agree, do not use the Service.
Hired Aura is an experimental interview training tool. It is provided as-is, it can fail, and you use it entirely at your own risk. Sections 3, 4 and 9 below limit what you may use it for and what we are responsible for. They are the most important parts of this document — please read them properly rather than skimming.
1. Who may use the Service
You must be at least 18 years old and able to enter a binding contract. You are responsible for everything that happens under your account, including keeping your email access secure — sign-in uses emailed links, so anyone with access to your inbox can sign in as you.
One account is for one person. Do not share your account, your sign-in links, or a signed-in device with anyone else.
2. What the Service is
Hired Aura provides:
- Practice mode — generated interview questions based on your resume and a job description, with automated feedback on answers you give.
- Live assistance — on paid plans, real-time transcription of an interview and generated suggested answers shown in an overlay window on your own screen.
- Screen reading — on paid plans, sending a screenshot you explicitly capture to an AI model to interpret an on-screen question.
All AI output is generated by third-party models. It is frequently wrong, it can invent details, and it is not reviewed by a human before you see it. Treat everything the Service produces as a draft to think about, never as fact.
3. Acceptable use — your responsibility to check the rules
Many employers, recruiters, universities and assessment platforms prohibit outside assistance during interviews, tests and assessments. Some treat it as cheating or fraud. Consequences can include a withdrawn offer, a terminated contract, an academic penalty, a permanent ban from an employer or platform, or legal action against you.
It is your responsibility — not ours — to know and follow the rules that apply to any interview, test or assessment you take. If outside assistance is not expressly permitted, do not use live assistance. Use practice mode instead, which is designed for exactly that situation.
You agree not to use the Service:
- in any interview, examination, certification, or assessment where the rules, terms, honour code, or instructions prohibit outside assistance, or where you have agreed not to use it;
- to misrepresent your identity, qualifications, work history, or experience to anyone;
- to record, transcribe, or capture any other person where doing so requires their consent and you do not have it (see section 5);
- to break any law, or any contract or policy you are bound by, including an employer's policies or a platform's terms;
- to resell, sublicense, or share access, or to circumvent usage limits, billing, or the technical restrictions in the Service;
- to reverse engineer, decompile, or extract our source code, prompts, or credentials.
We may suspend or terminate your account immediately, without refund, if we reasonably believe you have breached this section.
4. Recording and consent
Live assistance works by capturing audio from your microphone and from your computer's audio output, which includes the voices of other people in a meeting.
Laws about recording conversations vary by country and by state, and some require the consent of every participant. You are solely responsible for ensuring you have whatever consent or notification the law requires where you and the other participants are located. We do not provide legal advice on this and we cannot assess your situation for you.
5. Accounts, plans and billing
Paid plans are billed monthly in advance through Stripe, our payment processor. We do not receive or store your card details. Prices are in US dollars and exclude any tax that may apply to you.
Plan limits — including the number of live interview sessions per billing period — are shown on our pricing page and enforced by the Service. We may change prices or limits, and will give at least 30 days' notice before a change affects an existing subscription.
Cancellation
You can cancel at any time from your account page. Cancellation stops future billing. Your subscription stays active until the end of the period you have already paid for, and then does not renew.
Refunds
All payments are final and non-refundable. We do not offer refunds or credits for partial billing periods, for unused sessions, for a change of mind, or because you did not get the job.
This includes cases where the Service failed, was unavailable, or produced poor results during an interview. If you are not certain the Service suits you, use the free plan first.
Nothing here removes any refund or cancellation right you have under mandatory consumer law in your country, which applies regardless of what this agreement says. Where such a right applies, it takes precedence over this section.
6. Your content
You keep ownership of everything you put into the Service — your resume, job descriptions, notes, answers, and audio. You grant us only the limited permission needed to operate the Service for you: processing that content, and sending it to the third-party AI providers described in our Privacy Policy.
We do not use your content to train AI models, and we do not sell it. Most of it never leaves your computer at all — see the Privacy Policy for exactly what is sent where.
You are responsible for having the right to upload whatever you upload, including any confidential information belonging to a current or former employer.
7. Third-party services
The Service depends on third parties including OpenAI, Deepgram, Supabase, Stripe and Cloudflare. Their availability, pricing, policies and output are outside our control. If one of them changes or fails, the Service may degrade or stop working, and section 9 applies.
8. Availability and changes
We do not promise any level of uptime. We may modify, suspend, or discontinue any part of the Service at any time. If we discontinue the Service entirely, we will make a reasonable effort to give notice, and we will not charge you for periods after it stops.
9. Disclaimers and limitation of liability
The Service is provided "as is" and "as available", with no warranties of any kind, express or implied, including any implied warranty of merchantability, fitness for a particular purpose, accuracy, or non-infringement.
We are not responsible, in any way, for what happens if you use the Service during a live interview, test, or assessment. That includes, without limitation: the application crashing, freezing, or failing to start; the overlay becoming visible to other participants or appearing in a recording or screen share; transcription failing, lagging, or being wrong; the AI producing wrong, irrelevant, fabricated, or embarrassing answers; audio or network problems; being detected, accused of cheating, or disqualified; losing an offer, a job, a contract, a place on a course, or a professional reputation.
You accept all of that risk when you choose to use the Service in a live setting. The stealth features are best-effort and are not guaranteed to work on your hardware, your operating system version, or against any particular meeting, proctoring, or monitoring software. The built-in stealth test tells you what it observed on your machine at that moment; it is not a guarantee about any future moment.
To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, or for any lost profits, lost opportunities, lost earnings, lost data, or reputational harm, arising out of or relating to the Service — whether or not we were told such damages were possible.
Our total liability to you for all claims relating to the Service is limited to the greater of (a) the amount you actually paid us in the three months before the event giving rise to the claim, or (b) fifty US dollars.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages. Where that is the case, the exclusions and limits above apply only to the extent the law permits, and nothing in this agreement excludes liability for fraud, or for death or personal injury caused by negligence.
10. Indemnity
You agree to indemnify and hold us harmless from any claim, loss, or cost (including reasonable legal fees) arising from your use of the Service, your breach of these terms, or your violation of any law or of any third party's rights — including a claim brought by an employer, an educational institution, an assessment platform, or a person you recorded.
11. Termination
You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you breach these terms, if we are required to by law, or if we discontinue the Service. On termination, your right to use the Service ends immediately. Sections 6, 9, 10 and 12 survive.
12. General
These terms are the entire agreement between us about the Service. If any part is found unenforceable, the rest stays in force. Our not enforcing something is not a waiver of it. You may not assign this agreement; we may assign it in connection with a merger or sale.
We may update these terms. For material changes we will give notice by email or in the application before they take effect. Continuing to use the Service after that means you accept the updated terms.
13. Contact
Questions about these terms: [email protected].